• Home
  • Terms & Conditions

Regal Envy Terms & Conditions

Regal Envy (“regalenvy.com”) owns and operate this Website. This document governs your relationship with regalenvy.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Product Images

Regal Envy make every effort to maintain clear descriptions and endeavour to use such "up to date" images that are representative and truly reflect the item to be purchased. However, Regal Envy cannot be held responsible for [a] any perception you may have in product representation and [b] the manufacturer's obligation of a right to change product specification including colour or design at any time and without notice. It is also important to note that some colours may vary slightly from what you see on screen to the product ultimately received, depending on your monitor screen resolution and colour/display settings. We are aware that our site looks different on different PC's using different browsers and having different colour and screen resolution settings.

All materials contained on this web site are property of Regal Envy and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Regal Envy.

Images may not be re-displayed on another website without permission of the photographer and Regal Envy. 

Modifications To The Service And Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Failure to do so will result in the time-scale increasing or delivery complications that Regal Envy are not liable for.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence and www.regalenvy.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Disclaimer Of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.regalenvy.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.regalenvy.com's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Protection

All personal information that we may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.

We may use your personal information to:

  • Provide our Goods and services to you;
  • Process your payment for the Goods;
  • Send our newsletter to you; and/or
  • Inform you of new Goods available from us.

You may request that we stop sending you this information at any time. We will not pass on your personal information to any third parties without first obtaining your express permission.

Linking To This Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Influencer Marketing / Brand Ambassadors

Regal Envy participates in influencer marketing and advises all influencers to declare any paid or sponsored posts. We ask influencers to confirm advertisements on their posts and that they may share imagery of sponsored content throughout our sites including Instagram and Facebook and the website www.regalenvy.com

We accept no liability for the variation of colours due to filters used on social media sites any influencer may use on their posts which may cause confusion in colour variation. We strongly suggest you contact our customer service team for a colour match or purchase swatches prior to ordering your product.

Complaints

If you wish to contact us, you may do so using the contact form on our Website. In certain circumstances, you must contact us in writing (when cancelling an Order, for example). When contacting us in writing, you may email us or write to us using the contact form on our Website. We always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any cause for complaint. If you wish to complain about any aspect of your dealings with us, please contact us in writing so we can investigate.

Brand Ambassador

Before becoming a brand ambassador, please ensure that you have thoroughly read through the following terms and conditions:

  • The Brand Ambassador agrees on the full use and ownership of all imagery and content containing Regal Envy products and/or information to Regal Envy.
  • The Brand Ambassador agrees on full ownership to Regal Envy for the purposes of promotional and advertising usage including but not limited to; media channels, media publications, website, tangible and paid advertisements.
  • The Brand Ambassador must accept the responsibility that all of the promotions and advertisement carried out by Regal Envy, must meet the Marketing and Advertising Law set by the UK government, as well as GDPR Laws.
  • The Brand Ambassador agrees to accept full responsibility for posts and content uploaded on social media accounts.
  • The Brand Ambassador agrees that all posts will follow an appropriate and non-vulgar approach; not containing swear words, nudity or any other inappropriate content.
  • The Brand Ambassador must ask for Regal Envy’s approval before posting to ensure that the post follows branding guidelines and the Brand Ambassador agreement.
  • The Brand Ambassador must have written consent from both parties (Brand Ambassador and Regal Envy) to terminate or modify the Brand Ambassador Contract.
  • All persons applying to be Brand Ambassador must disclose all brands they are currently working with. Regal Envy has the right to revoke all ambassadorships if brands have a conflict of interest.
  • Brand Ambassadors must disclose information about past convictions or current disputes with Regal Envy. Regal Envy has the right to terminate contracts on the grounds of anti-social or dangerous behaviour.
  • All Brand Ambassadors will be paid a month in arrears.
  • Free products are given to those who have more than 10K following on Instagram. Brand Ambassadors with fewer than 10K Instagram following are eligible to receive items at a reduced rate. To find out more information get in touch with our media team via [email protected].
  • Commission rates and bonus milestones are subject to change.