Regal Envy Shipping & Delivery

We dispatch any order made before 2.00 pm on the same working day (weekends, public holidays and bank holidays are not considered as a working day). Orders placed after 2.00 pm will be posted on the next working day.

Special (Next Working Day) Delivery orders can be placed until 4.00 pm.

Any order made on weekends, public holidays or bank holidays will be dispatched on the next working day.

You must provide us with correct details, including the full delivery address in order to process your order quickly and efficiently. It is highly recommended that your delivery address is the same as your billing address. Your order will be subjected to a fraud risk assessment, and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.

You must provide your email address (for your order confirmation) and preferably your contact number for any communication if necessary. You will be notified via email when your order has been dispatched.

All items are shipped from our warehouse in United Kingdom. We are not responsible for any charges/duties/taxes levied by your local customs/tax authorities. In some cases, the delivery may take longer than stated due to security and customs clearance.

If you have not received your item within the specified time frame, please contact us as soon as possible.

For urgent enquiries, changes or cancellations, please contact us on our website contact form.

We use Royal Mail for deliveries within the UK. You can select any of the following postal methods for delivery: